Q: Do you have Money Back Guarantee for your dealer management software?
A: We offer 30 days risk FREE trial version with almost full
access (see below)
with minor limitation that will not stop you from testing
the program to make sure works for your dealership, city and
state without
paying us a penny (this is our Money Back Guarantee, but no
money back after purchase).
Q: Is your software refundable?
A: NO, computer software is NOT refundable, that is why we
offer 30 days risk FREE trial version, please see above
question. We have "try it before you buy it" policy
Q: What are the differences between demo and registered
versions?
A: Demo version allows 200 vehicles only or 30 days (whichever
comes first), bill of
sale and sales contract shows water-mark when you print,
also not allowed to publish inventory to the related servers.
Those restricted actions will be
removed on registered version
Q: Is 4Dealership network enabled (I mean to have multi
users-computers)?
A: Yes, you can run it as Client/Server mode, this means you
can access your inventory from anywhere in the world (you
have to open related port, just like any other C/S program in
the market)
Q: Can I have my own bill of sale & sales contract with
other forms?
A: Yes, just email us scanned image for your form(s) and we add them for you FREE OF CHARGE.
Q: I don't see my state forms ?
A: Please email or send us any missing forms and we will add
them for FREE in just few days
Q: Can I decode a VIN?
A: Yes, you can decode and validate VIN (Year, make, model,
trim, style, Transmission, Cylinders), you need to download
VIN Decoder from help menu
Q: Can I publish my inventory to a my website or other
websites
A: We have free built-in publisher, this tools create text
or XML format with images attached, using FTP you can send
selected list to any FTP server Q: Is there any easy way to create 4Dealership networking?
A: Yes, just run the DBServer.exe from C:\MyDealership
program and connect other computers to the server using same
server IP address and port
Q: Do you charge for technical support or maintenance fee?
A: NO, you buy once, and get FREE support and updates as
long as you use the program. we do our best to answer your
call as soon as possible.
Q: Do we need to sign any contract or agreement?
A: Just like your windows, buy once and use it forever, no
need to sign any contract or agreement. but you need to read
our EULA, you can use the program within your dealership in
one location only, you can't use same program in multi
cities or states with same dealer name.
Q: Is you program works in windows 10?
A: Yes, works in windows XP SP3, 7, 8 and 10.
Q: Is 4Dealership integrated with Quickbooks for accounting?
A: Sorry, our software not integrated with any third party software.
However, you have option to export to CSV file then import it on QuickBooks , depend on what you looking for (you need to check all reports and ask your accountant)
Also we have basic in/out money, see Cash Flow on the dashboard.
Q: Can I use your software in multi locations?
A:
Our software licensed by dealer name, city and state, you
can use it but under same dealer name and address, all forms
will print same dealer name, city and state so on.
Q: Can I change my dealer name after I purchase ?
A:
You have one free name change within same city, you must
provide legal prove of name change.
Q: Is your software compatible with Mac and iPad/iPhone/ mobile phone?
A: No, works on MS Windows PCs only, installed locally
Q: Is your software works for UK, NZ dealers or for dealers other than US and Canada?
A: No, our software designed for USA and Canada only.
Q: What I get after I pay for the software?
A:
You will get 2 emails : first email to fill in a form
conforming you understand our policy, provide dealer name, address,
phone after you confirm, you will get second email on how
download full version and register it, you have to keep that
email for future downloads and installs (free of charge), we
don't recommend you make CD from the download, as always
there is new version with changes, you get all that for
free.After full payment made, you can:
* Receive the full version with unlocking information via
email.
* Remove the limitation on forms (Trail version mark)
* Add unlimited number of vehicles (instead 200 only in
demo)
* Get Permanent, Lifetime free software updates.
* Get unlimited E-Mail technical support
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